To win your customer, you got to engage them on the go, hence mobility is a must. Popularity of the smartphones brought in a new revolution in the field of shopping, e-commerce and customer experience. Your loyalty system should have a mobile front for you to be on the winning track in today’s retail market. I-Loyal comes with exclusive mobile app which customers can always use it as a virtual loyalty card where they can add or redeem the points on the go just by showing their virtual card in their iLoyal mobile app to the cashier for scanning. In present scenario, the mobility aspect influence customer behaviour to a great extent
- 100% Mobility with user friendly Mobile Application.
- Balance Tracking and point redemption through mobile app.
- Centralized Loyalty Engine.
- Member participation monitoring.
- Smart Analytics
- Detects and offers extra privileges/offers to top customers.
- Improved customer retention.
- Real time offer management